or call 210.807.6654

New Patient

Following a questionnaire to establish your general health and medical history, we will conduct a painless visual examination of your ears. This examination will reveal obstructions or infections that might be affecting your hearing. If a condition requiring medical treatment is detected, you will be referred to an ear, nose, and throat specialist (ENT).

If there is no medical reason for hearing loss—such as wax blockage, perforated eardrum, or other conditions—we will perform a series of tests to determine if you will benefit from hearing aids. We will use an audiometer that emits sounds or tones, like musical notes, at various frequencies and at differing volumes or decibel levels. During some of the tests, you will wear headphones to block distracting sounds. At the sound of a tone, you will be asked to indicate when you hear tones.

We will lower the volume and repeat tones until you can no longer detect them. This process is repeated over a wide range of tones and frequencies from very deep, low sounds, to very high frequency sounds. Each ear is tested separately because sensitivity to sound often differs from one ear to the other. We will then obtain speech understanding scores by having you repeat words back at a comfortable listening level. This information is most important in the hearing aid selection as it gives us an idea of how well you understand words. Using this data we will recommend a hearing solution that best fits your lifestyle, hearing loss severity, cosmetic preferences, and budget.


Audicles Hearing Services carries several styles and brands of hearing aids, and will work with you to provide the best fit for your needs and lifestyle. Everything we offer features advanced digital technology, and are designed with the patient in mind. We accept Tricare, Blue Cross/Blue Shield, Department of Labor, and most private health insurances, and instant financing is available for everyone. We offer a 30-Day Risk Free, Money Back Guarantee with all hearing aid purchases. Veterans receive an automatic 10% discount.

Forms to Complete Prior to First Visit
Patient Intake Form